Technical Sales and Customer Service Support

Employment: Full time

31 March 2021

Let’s color the world!

We are GNT, an ambitious and innovative family-run business with a colorful character! With our EXBERRY® brand, we are the market leader in the field of Coloring Foods. Our colorings are 100% natural and are made from fruits, vegetables and plants.

We are world champions when it comes to utilizing the bounty of nature and strive to continuously innovate and improve natural color ingredients for the consumer. By carefully preserving all of nature’s beauty and goodness, we are able to offer our clients the highest quality and most reliable products. This is what continues to motivate us every day!

The most important ingredients for GNT’s success are our employees and the cooperation that exists between them. We believe in teamwork and we are there for one another, our clients, our suppliers and our partners. That is what makes us GNT.

Due to GNT’s strong growth, we are seeking a:

Technical Sales and Customer Service Support

What do we expect of you?

  • A friendly demeanor with effective interpersonal skills.

  • Developing and maintaining a good commercial relationship with existing and new customers.

  • Developing and implementing innovative sales and marketing strategies in coordination with corporate marketing team.

  • Identifying market potential and customer analysis.

  • Controlling all sales and after sales activities with existing and potential customers.

  • Liaise between customers in the region and GNT’s Sales & Order processing team.

  • Act as single point of contact for the customers in the region.

  • Follow of samples and price offer, payments and shipments as per the confirmed ETD.

  • Monitor customer order pattern and inform concerned.

  • Manage database, leads, sample request and sample advise to customers.

  • Actively participate and liaise with different internal departments on local trade shows like Gulfood Manufacturing.

  • Effectively manage the office administration responsibility.

  • Support sales team to arrange flight, hotel and local transport if needed for customer visit.

  • Arrange internal and external shipments and couriers.

What can you offer us?

The right person will join our team and work closely with our Managing Director. The position would ideally suit a Team Player with Customer Focus. The ideal candidate will meet the following criteria:

  • Degree in Food or Dairy technology or Business Administration.

  • Experience in the B2B food, dairy and food ingredients business.

  • Excellent written and spoken English Language proficiency.

  • Arabic knowledge will be an added advantage.

  • Familiarity with CRM systems and practices.

  • Ability to work in multicultural environment.

What do we find important?

The GNT values underpin all our day-to-day activities. Therefore, it is important that we suit each other. GNT employees are passionate and demonstrate responsibility. Naturally, our focus lies on our clients and the service we provide! We always go the extra mile to offer our external and internal clients the best service. In addition, we do everything in the most sustainable way possible. We are open and honest towards one another and bring out the best in each other.

What do we offer you?

• A job with a successful and innovative company that is always evolving.

• Competitive salary based on experience.

• 30 days annual leave, medical insurance + annual return air ticket.

• A varied role in a modern working environment.

And last but not least: GNT is evolving rapidly and you will too!

We color the world, do you?

Does this vacancy suit you? Then we look forward to receiving your motivational statement and CV, the earliest date you are available to start and a photo by email to NOTE: Unfortunately, due to the large number of responses, we cannot message everyone personally. If we see a match we will contact you within 3 weeks after your application

Annet van Leenders
Head of Group HR
GNT Middle East Fz LLC
Office No. 507N
Dubai Science Park HQ

PO Box 500767 - Dubai, United Arab Emirates